JumpTech News
Press Release
JumpTech Strengthens Executive Management Team with Appointment of Adam Jacobs as Vice President of Customer Success
Industry Veteran Joins Fast-Growing Supply Chain and Inventory Management Innovator
St. Paul, Minn—September 14, 2011—Jump Technologies, Inc. (JumpTech™) (http://www.jumptech.com) a developer of cloud-based replenishment and inventory management software and mobile apps for supplies and parts distributors and dealers, today announced the appointment of Adam Jacobs as Vice President of Customer Success. Jacobs addition to JumpTech’s executive team strengthens and expands the company’s focus on customer growth and success.
In his new role as Vice President of Customer Success, Jacobs will focus on all elements of customer satisfaction, including leading customer service and support, managing the new customer implementation process, and driving product usage and adoption.
“I am extremely pleased to welcome Adam to our executive leadership team. His balanced background in customer service and IT brings a keen perspective and proven best-practices to JumpTech that will no doubt provide new opportunities to directly influence our customers’ success,” said John Freund, CEO of JumpTech. “I look forward to the contributions he will make towards our continued growth and market leadership as we work to consistently exceed the expectations of our rapidly growing customer base.”
Prior to joining JumpTech, Jacobs was the Director of Customer Service and IT for Marathon Multimedia, where he led various technology initiatives and oversaw the company’s customer satisfaction programs. Previously he directed customer deployments and customer service for Future Health, after spending 10 years in key IT roles with Brown Printing Company, a division of Bertelsmann AG.
“JumpTech is quickly becoming an industry standard for simple, cloud-based supply chain and inventory management software by providing innovations that solve maverick spending and replenishment problems for dealers and distributors of all sizes,” said Adam Jacobs. “I am excited to work with the talented team at JumpTech to create and deliver a consistently outstanding customer experience.”
Jacobs holds a Masters of Business Administration from Minnesota State University and a Bachelors of Business Administration degree in Management Information Systems from Iowa State University.
About JumpTech
Jump Technologies, Inc. (http://www.jumptech.com) was founded in 1999 and is located in St. Paul, Minn. The company develops technologies for supplies and parts distributors and dealers that improve their customers’ experience and increase their loyalty, while lowering the cost of serving those customers. Its products make the ordering, inventorying, and tracking of supplies and parts simple, efficient, and affordable for their customers.
JumpTech’s flagship product, JumpCart, is a replenishment tool that dealers and distributors give to their customers to make the ordering and management of supplies, parts, and other products easier, faster, and cheaper. The company’s JumpTrack offering is a cloud-based, proof-of-delivery app that leverages standard smartphones and tablets for a quick, simple, and cost-effective way for drivers to capture signatures and for customers to check on delivery status.
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